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While some sellsers have their own return policies in place, even those who don’t accept returns can be compelled to in special circumstances. eBay offers flexibility for buyers who claim they never received their item, or what they received was not what they paid for.
You can see the new policy, laid out in a tweet from The Action Network’s Darren Rovell, below.
JUST IN: @eBay issues new policy hoping to reduce return fraud, when buyers return sellers cards up to a month later when the value has gone down. pic.twitter.com/WkhDIW30mf
— Darren Rovell (@darrenrovell) June 21, 2021
In its early days, eBay had a reputation as someplace where you could get unlicensed or bootleg merchandise, and where any given sale might be suspect, since it was all peer-to-peer selling at a time when that was highly unusual outside of a small, local area. As the site grew, so do its moderation and enforcement capabilities, as well as its reputation.
Now a well-known corporate entity, eBay tends to favor sellers over buyers in many situations, so when a change is made to benefit sellers over buyers, it’s usually because there has been documented abuse of the policy by buyers.
This is not the first high-profile rule change eBay has made recently; earlier this month, eBay announced that buyers will no longer have the ability to retract bids on trading card auctions without seller approval. They also tightened restrictions around content of a sexual or pornographic nature, a move that detractors say has cut off one of the few mainstream avenues for the sale of sex-positive LGBTQIA+ merchandise and content.








